Guide Standards

CTONZ members tour guides are required to meet standards as decided on by the CTONZ.

As a base qualification CTONZ member guides should have either ATTTO or SFRITO qualification and must have Cycle 1 bike mechanic competency and first aid qualifications as per below.

Minimum first aid qualification requirements for guides employed by CTONZ members.

Mountain Bike Tours

For all mountain bike tours at least one guide must have an Outdoor First Aid qualification, regardless of what trails they are guiding.
NZQA - Outdoor First Aid Standards
it is recommended that lead guides have a PHEC (pre hospital emergency care) qualification (NZQA 25411, NZQA 25412, NZQA 14473 unit standards).
all other guides must have a minimum of ‘Work Place First Aid’ regardless of what trails they are guiding (NZQA 6400, NZQA6401, NZQA6402 unit standards).

Road & Rail Trail Tours

On a guided tour all guides must have a minimum of ‘Work Place First Aid’ or equivalent (NZQA 6400, NZQA6401, NZQA6402 unit standards).
Where customers and guides are more than one hour from external emergency services or have no operational communications (radio, cell or sat phone service), at least one guide must have an outdoor first-aid qualification
Where customers and guides are more than one hour from external emergency services or have no operational communications (radio, cell or sat phone service) it is recommended that lead guides have a PHEC (pre hospital emergency care) qualification (NZQA 25411, NZQA 25412, NZQA 14473 unit standards).

Cycle Tour Guide mechanic skills - On a guided tour, the lead tour guide must be Cycle 1 qualified, it is recommended that they should be Cycle 2 qualified.

Note - Cycle 1 & 2 are internal standards as created by CTONZ.

Cycle 1

Core Focus; Cycle safety & set-up

Competencies.

Identify and name key cycle components
Fit a client to a bike – will cover helmet fitting, pedals, seat height, reach and stem adjustment.
Fit & secure wheels, - will cover setting brakes, skewer tension.
Ensure bike is roadworthy (will occur at the start of a ride and also as a check after any accident ) - will cover visual checks, rattles etc.
Repair a puncture – involves primarily changing a tube and/or tyre, and mending the puncture.
Lubing a chain – how much
Adjusting brakes
Replacing brake pads. - V and calliper brakes
Guides must have a current first aid certificate
As a base qualification CTONZ member guides must have either ATTTO or SFRITO qualification bike mechanic competency

Cycle 2

Core Focus; Diagnostic & repairs on tour

Competencies

True wheel to make rideable.
Replace derailleur (or straighten to make rideable )
Adjust gears (dealing primarily with cable stretch.)
Replace a basic cable.
Bearing adjustment
Adjust a head set
Rejoin / repair a chain
Replace / secure a broken spoke.
Replacing brake pads – disc brakes.